Name, address and contact details

finovation GmbH
Judengasse 18 A
96450 Coburg
Germany
Phone: +49 9561 6755066
Fax: +49 9561 6757088
E-Mail: info@finovation.eu
Commercial register: HRB 6307 Coburg Local Court
Sales tax identification number: DE326470498
Managing Director: Michael-Robert Falk

Responsible according to § 55 Abs.
2 RStV for the content of this website and for the company profiles on Facebook, Instagram, LinkedIn, YouTube, Google:

Michael-Robert Falk

Type of activity

Brokerage of insurance and financial products, as well as home loan and savings contracts.
Insurance broker with a license pursuant to § 34d para.
1 of the Trade, Commerce and Industry Regulation Act.
(GewO)
Registration number: D-YC3C-5WEWK-33
Real estate loan broker with a license according to § 34i of the Trade, Commerce and Industry Regulation Act.
(GewO)
Registration number: D-W-155-ELMA-29
Insurance broker with a license in accordance with § 34c para.
1 of the Trade, Commerce and Industry Regulation Act.
(GewO)

Joint Registry pursuant to § 11 a para.
1 GewO

Association of German Chambers of Industry and Commerce (DIHK) e.V.
Breite Straße 29
10178 Berlin
Phone: 0180 600 58 50
(landline rate 0.20 euros/call; mobile rates maximum 0.60 euros/call)
www.vermittlerregister.info

Permit authorities

Chamber of Industry and Commerce for Munich and Upper Bavaria, Max-Joseph-Straße 2, 80333 Munich
City of Coburg, Rosengasse 1, 96450 Coburg

Disclosure of direct or indirect holdings of more than 10% in insurance undertakings or of insurance undertakings in the capital of the insurance intermediary of more than 10%

finovation GmbH does not hold a direct or indirect interest of more than 10% of the voting rights or capital in an insurance company.
An insurance company does not hold a direct or indirect interest of more than 10% of the voting rights or capital in finovation GmbH.

Arbitration boards

Versicherungsombudsmann e.V.
Postfach 08 06 32, 10006 Berlin
Telephone: 0800 3696000 (free of charge from German telephone networks)
Fax: 0800 3699000 (free of charge from German telephone networks)
Internet: www.versicherungsombudsmann.de
Ombudsman for private health and long-term care insurance
Postfach 06 02 22, 10052 Berlin
Telephone: 0800 2550444 (free of charge from German telephone networks)
Fax: 030 20458931
Internet: www.pkv-ombudsmann.de

Complaints management

If you are not satisfied with our services, you have the option of submitting a complaint to us.
The complaint can be made in writing by letter, e-mail or fax.
You can use the address and contact details given above.
If we receive a complaint from you, we will immediately confirm receipt and inform you of the complaint handling procedure and the approximate processing time.
If we determine that your complaint concerns an issue for which we are not responsible, we will inform you immediately and, as far as possible, inform you of the responsible body.
We will examine your complaint in detail and endeavor to answer it as quickly as possible.
If this is not possible, we will inform you of the reasons for the delay and when the review is expected to be completed.
On request, we will provide you with all notifications and information in writing.
If we are unable to respond to your request or are unable to do so in full, we will explain the reasons for this and advise you of any options available to you for pursuing your request further.

Advice on insurance brokerage

In the course of brokerage, finovation GmbH offers advice in accordance with the legal requirements.

Information on the type and source of remuneration as an insurance broker

Remuneration for the activity takes the form of a payment specifically agreed by the customer,
, or as a commission included in the insurance premium,
, which is paid out by the respective insurance company, or as a combination of both,
.

This depends on the wishes and needs of the customer and the insurance products that may be brokered.

Information on participation in the dispute resolution procedure in accordance with Section 36 of the Consumer Dispute Resolution Act

finovation GmbH is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Duty to provide information pursuant to Art. 14 para.
1 of the ODR-V

Platform of the EU Commission for online dispute resolution: https://ec.europa.eu/consumers/odr

Legal information

finovation GmbH constantly checks and updates the information on its website.
Despite all due care, the data may have changed in the meantime.
No liability or guarantee can therefore be assumed for the topicality, correctness and completeness of the information provided.
The same applies to all other websites referred to via hyperlinks.
finovation GmbH is not responsible for the content of websites accessed via such links.
The content and structure of the finovation GmbH website are protected by copyright.
The reproduction of information or data, in particular the use of texts, parts of texts or images, requires the prior consent of finovation GmbH.

Limitations of liability

The content of this website has been created with the greatest possible care.
However, the provider assumes no liability for the accuracy, completeness and timeliness of the content provided.
The use of the contents of the website is at the user’s own risk.
Contributions identified by name reflect the opinion of the respective author and not always the opinion of the provider.
The mere use of the provider’s website does not create any contractual relationship between the user and the provider.
For legal and security reasons, e-mails from the provider are not legally binding.
You will receive a legally binding confirmation in writing or by fax on request.
Contracts, agreements and information are only legally binding for the provider in accordance with.
§§ 126, 126a, 126b BGB (form: in writing, qualified electronic signature or signed fax).
E-mails from the provider contain confidential and legally protected information that is only intended for the addressee.
If you are not the correct addressee and have received an e-mail from the provider in error, please inform the provider immediately and destroy this e-mail.
Copying, forwarding or publishing the contents of e-mails from the provider without the provider’s permission is not permitted and constitutes a copyright infringement.

External links

This website contains links to third-party websites (“external links”).
These websites are subject to the liability of the respective operators.
When the external links were first created, the provider was not aware of any legal violations caused by the third-party content.
The provider has no influence whatsoever on the current and future design and content of the linked pages.
The inclusion of external links does not mean that the provider adopts the content behind the reference or link as its own.
It is not reasonable for the provider to constantly monitor external links without concrete evidence of legal violations.
However, such external links will be deleted immediately if we become aware of any legal infringements.

Copyright and ancillary copyright

The content published on this website is subject to German copyright and ancillary copyright law.
Any use not permitted by German copyright and ancillary copyright law requires the prior written consent of the provider or respective rights holder.
This applies in particular to the duplication, editing, translation, storage, processing or reproduction of content in databases or other media.
Copyright: finovation GmbH

References

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